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Environment

Helpdesk

Email your questions to our helpdesk.

If you have questions about Level(s) or need advice on how to get started, you can email the Level(s) helpdesk at levels@ecorys.com.

The team is available to respond to inquiries in English, French, German, Spanish, Italian, or Polish. The helpdesk is managed by Ecorys Europe, a contractor working on behalf of the European Commission.

Publications

General publications | | Directorate-General for Environment

If you are interested in Level(s) but unsure where to start, don’t worry. The Level(s) eLearning programme will help you to get going.

General publications | | Directorate-General for Environment

If you are using Level(s), the European framework for assessing the sustainability performance of buildings, you can access the European Commission’s free Calculation and Assessment Tool (CAT) to help you create Level(s) assessments for building projects.

General publications | | Directorate-General for Environment

Level(s) is a European framework to help built-environment sector professionals assess and monitor the sustainability performance of buildings. If you operate an assessment or certification scheme in the European Union, this publication can help you understand how Level(s) complements your work.