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Environment

Level(s) helpdesk

Find answers to frequently asked questions or contact the Level(s) team for assistance.

If you have questions about Level(s), please check if your query has already been answered in the responses to our most frequently asked questions (pdf).

If you can’t find the answer you’re looking for, we encourage you to submit an enquiry to our multilingual Level(s) helpdesk by completing the contact form.

The team is available to respond to inquiries in English, French, German, Spanish, Italian, or Polish.

The helpdesk is managed by Ecorys Europe, a contractor working on behalf of the European Commission.

We aim to respond to enquiries within 15 working days. However, due to an increased volume of enquiries, response times may take longer than this. Rest assured we're committed to responding to queries as quickly as possible.

Submit an enquiry to the helpdesk